Indicators of High-Performing Teams:

  • When good teams finish a task, they check if they can help someone else finish theirs.
  • Good teams talk about problems but focus on those that are within their sphere of influence.
  • Good teams ask “why” a lot.
  • Good teams have lunch together, or some other time within work hours where they talk about other things than work.
  • In good teams, it’s not ok to notice a problem, and not do something about it, even if it’s not in an individual’s scope of responsibility.
  • Good teams have quiet time. In whatever amount is valuable to them.
  • Good teams get each other tea/coffee/water.
  • Good teams thank each other for favors, for tea, for good ideas, for bad ideas, for observations…
  • Good teams regularly talk about how they work together, and try to improve that.
  • Good teams care that other team members and stakeholders understand the work they’re doing.
  • Good teams talk about “we built” or “we failed”, rather than “I built” or “I failed”.
  • Good teams respect agreed decision making structures, but they often fight for independence to make their own decisions.
  • Good teams encourage each other to share work early, rather than wait for it to be “perfect”.
  • Good teams encourage each other to leave on time.
  • Good teams start their daily stand-ups on time.
  • Good teams welcome more junior members of the team, and enjoy mentoring them.
  • Good teams often don't care very much if it looks like they’re working hard.
  • Good teams are interested in each other personally.

高績效團隊的指標：

  • 優秀的團隊完成一項任務時，他們會檢查是否可以幫助別人完成任務。
  • 優秀的團隊談論問題，但專注於影響力範圍內的問題。
  • 優秀的團隊經常問“為什麼”。
  • 優秀的團隊一起吃午飯，或在工作時間談論工作以外的其他事情。
  • 優秀的團隊中，發現問題卻不去處理是無法被接受的，即使問題不屬於個人職責範圍。
  • 優秀的團隊有安靜的時間。對他們而言，無論時間長短都是有價值的。
  • 優秀的團隊會自然地幫對方倒茶/咖啡/水。
  • 優秀的團隊互相感謝，感謝對方的幫助：倒茶、提供好主意、提供壞主意、分享觀察到情形……等等
  • 優秀的團隊會定期談論他們如何一起共事，並持續改善公事的方法。
  • 優秀的團隊關心其他團隊成員和利益相關者，主動了解他們正在處理的工作。
  • 優秀的團隊談論的是“我們”建立了或“我們”失敗了，而不是“我”建立了或“我”失敗了。
  • 優秀的團隊尊重達成共識後的決策，但做出決策前，他們會主動表達並爭取各自的看法。
  • 優秀的團隊會互相鼓勵分享彼此的工作心得，而不是等到工作做到“完美”之後才願意分享。
  • 優秀的團隊會互相鼓勵準時下班。
  • 優秀的團隊會準時開始參與站立會議。
  • 優秀的團隊歡迎更多的初級成員，並樂於指導他們。
  • 優秀的團隊不在意彼此是否“看起來”在努力工作。
  • 優秀的團隊對彼此感興趣。